Tracfone Forums & FAQ

Does Tracfone offer free returns? What's their exchange policy?

Yes, Tracfone does offer free returns and exchanges for items purchased on their website. You can see more details of their returns policy here. You might also check out Tracfone's homepage for additional pages with information on returns and exchanges.
Knoji Staff answered this on Jun 14, 2017 Posted in Tracfone1 answer — Last reply 2 months ago

Does Tracfone offer discounts to military families and veterans?

You can check this page for more information about Tracfone's veteran discounts and offers. You might also check out their homepage to see if they've posted any additional information about their military discounts. You can also subscribe to their email newsletter, as some stores will send special o...
Knoji Staff answered this on Jun 11, 2017 Posted in Tracfone1 answer — Last reply 2 months ago

Does Tracfone offer free shipping?

You can find information about Tracfone's shipping policies here. You can always try their homepage to see if they have additional information posted about their shipping policies. They may occasionally post free shipping coupons and deals there too: link.
Knoji Staff answered this on Jun 10, 2017 Posted in Tracfone1 answer — Last reply 2 months ago

What is Tracfone's return / refund / exchange policy?

I just got through a bad case scenario. Tracfone has less than satisfactory customer service. Long story short I signed up for the value plan, 200 min/month. They charged me and 9 days later I still did not receive my minutes (this is the 2nd month in a row with this issue, 15 of the last 30 service...
Dex Doodle answered this on Nov 30, 2012 Posted in Tracfone2 answers — Last reply 8 months ago

I can't use 3g or 4g on my samsung galaxy s2 tracfone

I received this phone from my friend and I can't get or use 3g or 4g. I called tracfone and they said i have to update the apn but i tried updating it or creating a new apn but i can't. The only options i get when i try to create a new apn is "reset to default" and i can't edit the apn because all the words are greyed out. Does anyone know any way to fix it?

duece lee asked this on Sep 22, 2013 Posted in Tracfone0 answers

Where can I get my samsung galaxy s2 charger port fixed?

I received a tracfone samsung galaxy s2 from my uncle cause the charger port was broken, and I was wondering if they'll fix it or replace it for a new one even if i don't have warranty? If they do how much would it cost?

duece lee asked this on Sep 22, 2013 Posted in Tracfone0 answers

What products and services does Tracfone sell / offer?

answered this on Dec 31, 1969 Posted in Tracfone1 answer — Last reply 56 months ago

I have a tracfone I bought last year. Can I give this one back and if so how do I do it? Can I use it as credit toward a different model phone?

What good is this site if no one answers questions? Still waiting to find out if Tracfone will take a used phone back or not.
Steven Moxley answered this on Apr 18, 2013 Posted in Tracfone1 answer — Last reply 57 months ago

Where is Tracfone located? Who is the management team? How can I contact them?

answered this on Dec 31, 1969 Posted in Tracfone1 answer — Last reply 61 months ago

How trustworthy is Tracfone? Do they have a BBB rating? Have major media outlets covered them?

answered this on Dec 31, 1969 Posted in Tracfone1 answer — Last reply 61 months ago

Where can I find Tracfone's blog, Facebook Page, Google Plus Page, or Twitter feed?

answered this on Dec 31, 1969 Posted in Tracfone1 answer — Last reply 61 months ago

Does Tracfone accept PayPal?

Tracfone does not accept Paypal as a payment processor. Tacfone does accept the major credit cards including the Paypal issued Paypal Extras Master Card. You can pay your Paypal Extras Master Card bill or monthly statement through your Paypal account using your Paypal balance, bank account(s) or oth...
Irene Nevins answered this on Aug 17, 2012 Posted in Tracfone1 answer — Last reply 65 months ago

Does Tracfone accept debit cards or personal checks?

Tracfone accepts the major credit cards VISA, Master Card, Discover and American Express for purchasing phones, air time and minutes. Tracfone does not accept personal checks or money orders. A VISA or Master Card debit card issued through your bank account are accepted for purchases and recurr...
Irene Nevins answered this on Aug 17, 2012 Posted in Tracfone1 answer — Last reply 65 months ago

Does Tracfone ship internationally? Which countries do they ship to?

Tracfone is a national company that handles all 50 states and Puerto Rico. They do not ship to international countries as the phones would not get coverage. Think about it, international shipping costs would be far more than the cost of the phone. However, from the United States you can make in...
Irene Nevins answered this on Aug 17, 2012 Posted in Tracfone1 answer — Last reply 65 months ago

What is the cheapest Tracfone plan?

Tracfone is a mobile phone option that allows you to start service as little as $9.99. You then can activate your account with as many minutes as you like. My recommendation, since I have had a tracfone for 9 years is to get a double your minutes card that will double every minute card you add to yo...
Roberta Baxter answered this on Jun 7, 2012 Posted in Tracfone1 answer — Last reply 68 months ago

What products and services does Tracfone sell / offer?

answered this on Dec 31, 1969 Posted in Tracfone1 answer — Last reply 72 months ago

What are the main advantages / key differentiators of Tracfone?

answered this on Dec 31, 1969 Posted in Tracfone1 answer — Last reply 72 months ago

What are sites / companies similar to Tracfone? How do they compare?

answered this on Dec 31, 1969 Posted in Tracfone1 answer — Last reply 72 months ago

What are Tracfone's prices and packages? How do their prices compare with competitors?

answered this on Dec 31, 1969 Posted in Tracfone1 answer — Last reply 72 months ago

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answered this on Dec 31, 1969 Posted in Net 10 Wireless1 answer — Last reply 61 months ago

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